About
Highly adaptable and results-oriented professional with a diverse background in social media marketing, customer service, and business operations. Proven ability to drive brand engagement, optimize processes, and manage cross-functional teams, leveraging strong analytical and communication skills. Seeking to apply a unique blend of digital marketing expertise and operational leadership to contribute to a dynamic organization's growth.
Work
YOU & ME STORES
|Social Media Marketing Specialist
Confidential, Confidential, Confidential
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Summary
Managed comprehensive social media marketing strategies, leveraging SEO and analytics to enhance brand visibility and engagement for YOU & ME STORES.
Highlights
Developed and executed data-driven social media content strategies across multiple platforms, significantly increasing audience engagement and brand reach.
Utilized Google Analytics and Google Data Studio to monitor campaign performance, optimize SEO strategies, and inform content decisions, leading to improved marketing effectiveness.
Managed Google Ads campaigns to drive targeted traffic and conversions, optimizing ad spend for maximum return on investment (ROI).
Analyzed market trends and competitor activities to identify opportunities for growth and adapt social media tactics, ensuring a competitive advantage.
Aje loan, Loan Naira, Snappy Credit China (Remote)
|Customer Service / Recovery Agent / Tele-sales
Lagos, Lagos, Nigeria
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Summary
Managed customer relations and debt recovery efforts across multiple financial platforms, ensuring timely loan repayments and high customer satisfaction.
Highlights
Successfully recovered outstanding loans by proactively engaging customers and negotiating repayment plans, contributing to improved financial liquidity.
Provided comprehensive customer support, resolving queries and issues efficiently to enhance customer satisfaction and retention.
Conducted tele-sales campaigns to advertise new loan products, generating leads and contributing to business growth.
Maintained accurate records of customer interactions and transactions, ensuring data integrity and compliance.
The Church of Jesus Christ of Latter-day Saints
|Full Time Missionary
Port Harcourt, Rivers, Nigeria
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Summary
Engaged in extensive community outreach and educational initiatives, developing strong communication and leadership skills.
Highlights
Delivered daily presentations to an average of 36 individuals, effectively conveying complex information and fostering understanding.
Managed daily schedules and responsibilities independently, demonstrating exceptional time management and organizational skills.
Mentored and trained two French speakers to achieve proficiency in English, showcasing strong coaching and language instruction abilities.
Cultivated cross-cultural communication skills by interacting with diverse populations daily.
Teefad Distribution Ventures
|Executive Manager
Ogba, Lagos, Nigeria
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Summary
Oversaw comprehensive business operations, including sales, financial management, and inventory control, to drive efficiency and customer satisfaction.
Highlights
Managed end-to-end sales operations, from customer inquiry to product delivery, ensuring revenue generation and client satisfaction.
Maintained meticulous financial records and managed inventory, optimizing stock levels and ensuring accurate financial reporting.
Coordinated product procurement and logistics, ensuring timely availability of goods and efficient supply chain management.
Developed and maintained strong customer relationships by understanding product needs and providing tailored solutions.
Delta broadcasting service
|Cameraman and Cinematography
Asaba, Delta, Nigeria
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Summary
Managed all aspects of camera operation and cinematography for live broadcasts and studio productions, ensuring high-quality visual content.
Highlights
Operated and maintained a variety of technical broadcasting equipment, ensuring seamless transmission of live media and studio productions.
Collaborated with directors and production teams to plan and execute camera movements and scene setups, enhancing visual storytelling.
Recorded and transmitted live events, news, and shows, contributing to the delivery of timely and engaging content to the audience.
Assembled and set up equipment for various productions, optimizing technical workflows and ensuring operational readiness.
Education
Ensign College
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Certificate Program
Social Media Marketing
Courses
Content Creation & Management for Social Media Channels
Social Media Advertising & Marketing Strategies
Brand Loyalty & Community Building
Social Media Content & Campaign Effectiveness (Analytics & Research)
Engaging Content Development Aligned with Mission & Objectives
BYU–Pathway Worldwide
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Certificate
Leadership & Communication
Courses
English Language Speaking & Writing
Online Teamwork & Collaboration
Leadership & Time Management
Decision Making & Problem Solving
Mathematical Reasoning
Effective Communication
Auchi Polytechnic
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Diploma
Mass Communication
Courses
Information Communication & Reception
Online Media Broadcasting
Message Creation & Dissemination
Audience Analysis & Engagement
Multi-Platform Media Relations
Languages
English
Certificates
Non-Profit Certificate
Issued By
World Learning Inc. (Paragon One)
Skills
Marketing & Analytics
Search Engine Optimization (SEO), Social Media Content Creation, Google Analytics, Google Data Studio, Google Ads, Digital Marketing Strategy, Campaign Management, Audience Engagement, Brand Visibility, Market Trend Analysis.
Business Operations & Management
Sales Management, Financial Record Keeping, Inventory Management, Procurement, Logistics, Supply Chain Management, Process Optimization, Strategic Planning, Business Development.
Customer Relations & Communication
Customer Service, Tele-sales, Debt Recovery, Customer Query Resolution, Negotiation, Active Listening, Public Speaking, Cross-Cultural Communication, Client Relationship Management.
Technical & Production
Camera Operation, Cinematography, Live Broadcast Production, Technical Equipment Operation, Studio Production, Video Editing (Implied), Scene Rehearsal, Production Collaboration.
Professional & Soft Skills
Teamwork, Problem-Solving, Leadership, Time Management, Adaptability, Multitasking, Creative Thinking, Attention to Detail, Goal-Oriented, Self-Motivated, Microsoft Office Suite.